Terms of Service

1. Acceptance of Terms

By accessing or using Staticbot (the "Service"), operated by BITFICTION, s.r.o., a company registered in the Slovak Republic ("Company", "we", "us"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the Terms, you may not access the Service.

2. Description of Service

Staticbot deploys and hosts web applications on supported infrastructure, including Amazon Web Services and Cloudflare; migrates applications built on third-party AI app builders to a Supabase project you own; manages DNS records and TLS certificates for deployments; and keeps migrated applications synchronized with their source repository. The Service generates infrastructure code (Terraform) on your behalf.

The Service evolves. We may add, change or withdraw features, and will give reasonable notice before withdrawing one you actively rely on.

3. Accounts and Connected Third-Party Services

You need an account to use the Service, and you are responsible for keeping your credentials secure and for all activity under your account.

To do its work, Staticbot needs access to third-party accounts you connect — such as GitHub, Supabase, Cloudflare or AWS. By connecting an account you authorize us to access and modify it as needed to carry out the actions you request. You confirm you are entitled to grant that access. You may disconnect an integration at any time, which revokes our access going forward.

Resources created in cloud accounts you own remain yours, and so does responsibility for them — including all charges those providers bill you. We do not control, and are not liable for, their pricing, availability or terms.

4. AI-Assisted and Automated Actions

Parts of the Service are automated, and parts use AI. Two things follow from that, and they matter:

• AI output is a suggestion, not an authority. Where Staticbot uses a language model to diagnose a failure or propose a schema or merge-conflict resolution, the result is presented for your review. It may be wrong. You are responsible for reviewing anything you approve.
• Actions that affect your data require confirmation. Operations that change or may destroy data — confirming a migration, applying a destructive synchronization, pushing DNS records, rolling back a deployment — require your explicit confirmation before they run.

You may connect Staticbot to an AI assistant through our MCP server. If you do, that assistant acts on your behalf within the permissions you grant it, and actions it takes are treated as your actions. Grant read-only access if you do not intend the assistant to make changes, and revoke the connection when you no longer need it. We are not responsible for the behavior of third-party AI assistants or for instructions you give them.

5. User Responsibilities and Acceptable Use

You are responsible for your use of the Service and for any content you provide or ask us to process, including compliance with applicable laws. Where the content you migrate or deploy contains other people's personal data, you are responsible for having a lawful basis to process it.

You must not use the Service to host or distribute unlawful material, infringe intellectual property rights, attempt to gain unauthorized access to systems, or interfere with the Service's operation or other users.

6. Intellectual Property

The Service and its original content, features and functionality remain our exclusive property and that of our licensors. You retain all rights in your own content — your source code, data and applications. Infrastructure code generated for your cloud account is yours.

7. Fees

Some features are free and some are paid. Where a feature is paid or metered, its price and limits are shown before you buy. Payments are handled by our payment processor; purchased credits may carry an expiry, stated at purchase. Fees already paid are non-refundable except where required by law.

Supported Migration. A Supported Migration is a one-time service covering one eligible migration in your Staticbot account. It is account-level and is not tied to a specific migration when you buy it. It is normally consumed when an eligible migration first reaches Completed or Completed with errors after purchase; a migration that had already completed before purchase does not consume it merely because it is reopened later. It includes human inspection of migration failures, reasonable fixes within Staticbot's standard migration process, help getting unblocked, human assessment of the migration preview before switchover, review of the final handoff, support by email and chat, and one optional 15-minute consultation. If Staticbot recommends starting a replacement migration, we may mark that replacement as supported without requiring another purchase. An unused Supported Migration expires 12 months after purchase.

Our first-response target for Supported Migration is within 12 hours, and our target for resolving in-scope issues is within 48 hours. These are service targets, not guaranteed service levels. Time waiting for information, access, or action from you or a third party is excluded. Supported Migration does not include custom application development, defects unrelated to the migration, third-party outages, or sources, destinations, and work outside Staticbot's supported migration scope.

Where offered to an eligible account, an Escape Pass is a prepaid entitlement to one future Supported Migration. It is not tied to the migration that established offer eligibility; you choose the project when you redeem it. The Supported Migration becomes active when the pass is redeemed and stays active until the migration it covers completes. An unused Escape Pass expires 10 years after purchase. Before redemption, the account owner may ask us by email to transfer it to another Staticbot account. The project must fit Staticbot's supported sources, destinations and standard migration scope at redemption.

8. Termination and Account Deletion

You may stop using the Service at any time, and you may request deletion of your account and personal data by following the process in section 9 of our Privacy Policy.

We may suspend or terminate access where you breach these Terms, where required by law, or where continued operation would create a security risk. Except where a breach or legal obligation makes it impossible, we will give you notice and a reasonable opportunity to export your data.

Terminating your Staticbot account does not remove infrastructure deployed into cloud accounts you own. Those resources, and any charges they continue to incur, remain yours to manage.

9. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express or implied. Your use of the Service is at your own risk. We do not warrant that migrations, deployments or synchronizations will be error-free, and you should keep your own backups of anything you cannot afford to lose.

10. Limitation of Liability

To the fullest extent permitted by law, neither we nor our directors, employees, partners, agents, suppliers or affiliates shall be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, data, use or goodwill, arising from your access to or use of, or inability to use, the Service. Nothing in these Terms limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud.

11. Governing Law

These Terms are governed by the laws of the Slovak Republic, without regard to its conflict of law provisions. If you are a consumer resident in the European Union, you keep the protection of the mandatory provisions of the law of your country of residence.

12. Changes to Terms

We may modify or replace these Terms at any time. We will post the new Terms on this page and update the date above. Where changes are material, we will take reasonable steps to notify you before they take effect.

13. Contact Us

Questions about these Terms can be sent to hello@staticbot.dev.