Refund Policy

1. Overview

This Refund Policy applies to all purchases made through Staticbot.dev, operated by BITFICTION, s.r.o. Payments are processed by Paddle.com Market Limited, who acts as the Merchant of Record for all transactions.

2. Migrations (Free of Charge)

Supabase migrations are free — for every supported AI builder and any project size. Because migrations involve no payment, no refund applies to them.

3. Subscriptions (Hosting Plans)

Hosting subscriptions (Pro, Scale) are billed monthly. You may cancel your subscription at any time. Upon cancellation, you will retain access until the end of your current billing period. We do not provide partial refunds for the remaining days of a billing period. If you cancel within the first 14 days of your initial subscription, you may request a full refund for that billing period.

4. Failed Migrations

Migrations are free, so there is nothing to refund if one fails. You can retry a failed migration at any time at no cost. AI troubleshooting and automated retry features are included to help resolve issues automatically.

5. Free Tier

The free tier does not involve any payment. No refund applies to free tier usage.

6. How to Request a Refund

To request a refund, please contact us at hello@staticbot.dev with your transaction details (Paddle receipt or order number). We aim to process all refund requests within 5 business days. Approved refunds are processed through Paddle and will be returned to the original payment method.

7. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated date.

Last updated: August 12, 2026

8. Contact Us

If you have any questions about this Refund Policy, please contact us at hello@staticbot.dev.